Best Western Hotel Trier City is located in Germany's oldest city, Trier. The hotel combines modern amenities with proximity to key attractions. It offers a convenient base for exploring historic sites including Roman ruins and the Porta Nigra. The hotel’s connection to the Europahalle enhances its appeal for business travelers.
Location
The hotel is situated in Mitte, offering easy access to Trier's pedestrian shopping district. Local attractions such as Trier Theatre and historical landmarks are within walking distance. Nearest public transportation includes Trier Main Station, with bus transfers available to the 'Zurlaubener Ufer'.
Rooms
Guestrooms feature modern décor with an informal ambience. Amenities include free WiFi, free bottled water, and thoughtful touches like pillow menus. All rooms offer private bathrooms equipped with rain showers. Some units also provide a seating area for relaxation.
Eat & Drink
Breakfast is served in a bright bistro-style lounge with wooden floors. Guests can grab a bite from the snack bar/deli that caters to various dining preferences. The hotel also features a vibrant bar for drinks. Free Sky-sports channels are available in the lobby and all guest rooms.
Leisure & Business
Recreation amenities include a 24-hour fitness center and an American pool table. The Europahalle, connected to the hotel, provides 6 conference rooms and 4 banquet halls for business events. Facilities measure 400 m², suitable for various functions. Additional features include a computer station and concierge services.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
comfortable rooms
excellent dining
mixed service
questionable location
7.8/10
Very good
Rooms
7.9
Location
8.5
Service
7.5
Dining
8.5
Guest reviews
7.8/10
based on 12 reviews
3.5/5
based on 179 reviews
8.2
8.2/10 based on 6582 reviews
#14 of 49 hotels in Trier based on Tripadvisor
Walter
United States,
April
2024
8.2/10
The hotel is situated in a ring road at the edge of the old city, close to the 'Kaiserthermen', offering a quiet location ideal for walking into the town center and exploring local museums, Roman remains, and restaurants. Though the parking ticket inconvenience can be a downside, the proximity to tourist attractions stands out as a major positive aspect.
Rooms
8.0
The room, with a standard size layout and a bath splitting the two areas, was comfortable and included amenities like a large new TV, great shower, and helpful reception services.
Service
7.0
The service providers were efficient, friendly, and helpful, notably accommodating language preferences during peak hours. However, the inconvenience of the non-reusable parking ticket could affect the overall experience.
Location
9.0
The location near the top of the pedestrian zone sloping down to Porta Nigra was ideal for us, offering easy access to historic sites and the town center. Though the in and out procedure due to the parking system may be somewhat bothersome, the peaceful surroundings make it a convenient stay.
Dining
8.0
The dining options were good value for money, with hot and cold dishes available. However, extras like breakfast were not included for shorter stays, a minor point to consider.
Facilities
9.0
Facilities at the hotel include a bar hosting a free pool table, pet amenities, and tours/ticket assistance. The facility offerings contribute to an enjoyable stay at the hotel.
Pamela
United States,
March
2024
8.0/10
I had a wonderful stay at the hotel. The rooms were spacious, modern, and very comfortable, offering amenities that exceeded my expectations. However, some aspects of the service fell short, except for the kind lady who served us coffee at breakfast. The location was ideal for exploring historical sites on foot, although the surrounding area was not the most inviting. The dining experience was a highlight, featuring a delicious buffet with a variety of breakfast options. Overall, a great value for money.
Rooms
10.0
The rooms were huge, modern, and comfortable, equipped with HD TVs and equivalent bathrooms with several amenities. The best I have ever come across!
Service
7.0
While some staff members were not very friendly, the lady who brought us coffee at breakfast was exceptional. Daily room service was prompt and efficient.
Location
6.0
The hotel's location was good, near the historical areas of interest and within walking distance of important monuments. However, it was situated down a dark and overgrown alley next to a questionable establishment.
Dining
9.0
The dining experience was excellent, featuring a great selection of breakfast items including bacon, eggs, fruit, and various spreads. A superb German buffet was available at an extra charge.
Facilities
8.0
The hotel offered diverse facilities from room service and housekeeping to pet amenities and tour assistance. However, the overall service quality could be improved.
comfortable rooms
mixed service
George
United Kingdom,
March
2024
7.4/10
My stay at the hotel was a mix of romantic vibes and minor inconveniences. The rooms were decorated specifically to enhance a romantic feel with rose petals and a bottle of Pearl wine, but I encountered a wet spot on the carpet that affected the overall ambiance. Although convenient, the room was a bit too muggy and warm, leading to a restless night's sleep.
Rooms
7.0
The rooms were beautifully decorated with romantic touches, but the presence of a wet spot on the carpet was disappointing.
Service
7.0
The service was a mix of experiences - one staff member seemed rude, but overall, the team was cool, laid back, and efficient.
Location
8.0
The hotel's location was surprisingly convenient, with easy access to the pedestrian district and major streets. However, the busy atmosphere was slightly overwhelming.
Dining
8.0
The dining experience exceeded expectations with a varied and plentiful menu, but there were some minor issues with temperature control in the room.
Facilities
7.0
The facilities provided everything needed for a comfortable stay, but improvements could be made for a more seamless experience.
Romantic Decor
Wet Spot
Lindsay
United Kingdom,
March
2024
8.6/10
The hotel is ideally located for exploring the Old Town and offers good service, but the room decor could use an update. The wifi is reliable, and the bathrooms are spacious.
Rooms
7.0
The rooms were large and bright but in need of a decor refresh. The lack of air conditioning made it quite hot.
Service
9.0
The staff was fantastic, especially the woman with long black hair at reception. They were accommodating and helpful throughout my stay.
Location
9.0
The location was perfect, allowing easy access to both the Old Town and the river. It was quiet and convenient for sightseeing.
Dining
9.0
The buffet offered a wide selection of dishes, making it one of the best I've ever had. The homemade bread was a standout.
Facilities
The hotel facilities were good, with reliable wifi and spacious bathrooms. However, the rooms could benefit from air conditioning.
Martin
United Kingdom,
February
2024
8.2/10
The hotel is situated in the center of the city, making it easy to reach the old town and enjoy walking down to the river. The rooms, although a bit outdated, were spacious and had a fancy bed. The service was warm and helpful, with amenities like room service and pet amenities available. The dining experience offered a wide choice of foods, including gourmet pizzas, and the location was brilliant for accessing various attractions in Trier.
Rooms
7.0
The rooms were large and bright, just not decorated in the same style as the downstairs area. It would be nice if they were to upgrade the rooms to match.
Service
9.0
The staff was generally warm, personable, and helpful, making our stay enjoyable.
Location
8.0
The hotel's location in the center of the city was perfect for accessing the Old Town area and other attractions. Very near the Roman Baths.
Dining
9.0
The dining experience was excellent with a wide choice of food, including gourmet pizzas.
Facilities
8.0
The hotel facilities were well-maintained and catered to our needs during the stay.
James
United Kingdom,
January
2024
9.0/10
The hotel was a gem with spacious rooms providing a comfortable stay. The staff was incredibly helpful and courteous, even offering discounts. The location was fantastic, allowing easy access to the city center. The dining experience was outstanding with a vast array of choices. The facilities were top-notch, making the stay memorable.
Rooms
9.0
The rooms were clean, of excellent quality, and surprisingly large, equipped with a bath, kettle, and tea and coffee set.
Service
9.0
The staff was gracious and eager to assist with securing lodging for our next stop. They were courteous and offered discounts, ensuring a pleasant experience.
Location
9.0
The location was superb, situated at the edge of the old city near the Kaiserthermen, offering tranquility yet still close to all the city attractions.
Dining
9.0
The dining experience exceeded expectations with an overwhelming choice of delicious options, especially the delightful breakfast.
Facilities
9.0
The hotel's facilities were excellent, ensuring a comfortable and enjoyable stay for guests.
Spacious rooms
Limited breakfast options
Emily
United States,
November
2023
7.2/10
The hotel offers clean and comfortable rooms with good amenities but lacks special features. The staff is helpful and pleasant, but some service aspects need improvement. The location is superb, close to attractions, but lacks safety measures. The dining options are varied and satisfying, worth the price paid. Overall, a decent choice with room for enhancement.
Rooms
7.0
The rooms were comfortable, reasonably spacious & well-equipped with a good en suite but nothing exceptional.
Service
6.0
The staff was helpful and pleasant, though some areas needed attention.
Location
8.0
The hotel is in a good location close to the town center park, though safety could be improved.
Dining
8.0
The dining experience was good with a variety of tasty food items.
Facilities
7.0
The facilities are sufficient but could use upgrades in some areas.
George
United States,
November
2023
7.8/10
The hotel is in a trendy modern style and offers comfortable rooms with good views to the hills. However, the lack of air-conditioning and the occasional smell of stale smoke were minor drawbacks. The location is brilliant, making it easy to find and near to everything in Trier, but the dark alley entrance next to a questionable establishment was a bit off-putting.
Rooms
7.0
The rooms are comfortable but would benefit from an update. The lack of air-conditioning was noticeable, and the occasional smell of stale smoke was not pleasant.
Service
7.0
The staff are a great idea, checking everyone out to the room. Room service and housekeeping were good, although there was no soap provided, and no safe in the room, which was unexpected for a 3-star hotel.
Location
9.0
The hotel is brilliantly located, making it easy to find and close to everything in Trier. The decor is eye-catching, and the view of the hills is amazing.
Dining
8.0
The dining experience was wonderful with a variety of delicious hot and cold options. The breakfast buffet included fresh fruit, pastries, and a nice touch of wine available. However, it may be worth opting for coffee and a roll somewhere else.
Facilities
8.0
The facilities include a range of amenities and tours/ticket assistance. However, the hotel could do more about the room heating issues.
Mark
United Kingdom,
October
2023
8.2/10
The hotel offers spacious and clean rooms with a comfortable bed and nice bathroom, though not decorated in the same trendy style as the ground floor. The service was mixed with some staff being rude, but others friendly and smiling. The location is ideal for sightseeing near historical areas, and the dining experience was excellent with a wide selection. The hotel provides good value for money overall.
Rooms
8.0
The rooms were spacious and clean, with a comfortable bed and nice bathroom.
Service
7.0
The service had a mix of experiences, with some staff being friendly and smiling, while others were somewhat rude.
Location
9.0
The hotel is located right at the foot of the downtown area, near the baths and roman bridge, making it ideal for sightseeing.
Dining
9.0
The dining experience was excellent with a wide selection of options.
Facilities
The hotel offers good facilities for guests.
Lee
United States,
June
2023
7.6/10
The hotel room was huge, modern, and comfortable with an LCD TV. However, the view wasn't beautiful, and breakfast wasn't included. An upgrade could enhance the experience.
Rooms
8.0
The room was smooth, spacious, and equipped with a modern bathroom and various amenities.
Service
7.0
The service was mixed, with a friendly lady bringing coffee at breakfast, but the overall friendliness was lacking. Being informed that reception was at the bar was a unique experience.
Location
9.0
The location was perfect, just a few minutes' walk from the main markets and city center. It was great for exploring the local attractions.
Dining
7.0
The dining experience was excellent with a variety of breakfast options, but the absence of fruits was a downside.
Facilities
7.0
The hotel's facilities were good, but could use some upgrades to enhance the overall experience.
Henry
United States,
June
2023
8.8/10
My stay at the hotel was fantastic! The rooms were modern, comfortable, and spacious, equipped with an LCD TV and a luxurious bathroom with several amenities. The location was ideal, close to the city center and historic sites. The dining experience was great, offering a delicious selection for breakfast. Overall, a great value for money with excellent facilities and services.
Rooms
9.0
The rooms were spacious, modern, and comfortable.
Service
8.0
The service was efficient and the staff were friendly.
Location
9.0
The location was ideal, close to the city center and historical attractions.
Dining
9.0
The dining experience was excellent with a delicious breakfast selection.
Facilities
9.0
The facilities were top-notch and added to the overall great experience.
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